HCC recommends that you use Firefox for your online courses at Haywood. Internet Explorer's newest version causes a lot of problems with various web sites. You can download a free version of Firefox at http://www.mozilla.com/en-US/firefox/new/

The Freedlander LRC provides a student technology help desk to assist students and faculty with computer issues and questions. The help desk is located just outside of room 227 in the LRC and we have a wonderful staff of friendly and experienced workers. Help desk staffers can handle a wide variety of computer questions, including:

- accessing HCC campus wireless networks
- software installation/issues
- Moodle, Haywired, and Blackboard login, navigation, and use
- Microsoft Office use, including advanced features for Excel, Powerpoint, and Word
-personal computer safety and efficiency consultation
-document repair/recovery
- and much, much, more!

The Help Desk also teams with the LRC to offer a weekly tech support tip series designed to make your academic life easier. Look for the "Tip of the Week" on the front page of the LRC homepage ( https://www.haywood.edu/library ).

Spring 2012 hours:
M: 8am-4pm
T: 8am-4pm
W: 8am-4pm
Th: 12-8pm
F: 8am-4pm

Please stop by the help desk or call 828.565.4018 (extension 4018 on campus)during the above hours for assistance.

For more information about the Tech Desk and to view the Computer Tips Archive, please visit https://www.haywood.edu/library/student_technology_support_desk

The Teaching and Learning Center (TLC) has online tutoring available for distance learning students. This service is available on request by following the electronic protocol described on our TLC website. Students who need online tutoring please should visit the TLC website at www.haywood.edu/tlc or contact Susan Roberts (sroberts@haywood.edu, 828-565-4218, room 334).

If you are new to HCC and were unable to attend the New Student Orientation, please visit http://www.haywood.edu/orientation. All of the the resources from the New Student Orientation are available at this site.

The LRC offers new online services. Visit "Connect with the LRC" at https://www.haywood.edu/library/connect_with_the_lrc to...

- find out what's happening on campus, learn of new additions to our collection, or even request a book via our Twitter feed.

- view featured titles, special collections, and find staff reviews and recommendations on our LibraryThing profile.

- learn valuable research tips and catch up with all things librarian on Shhhhhh! the official LRC blog.

- view today's headlines and featured coffees at the LRC Coffee Bar.

Please contact a librarian if you have any questions and have a great semester.